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ANU Mobile carrier voice and data contract

List of Contents

Introduction

Call Pricing

Mobile Data: Wireless (Laptops)

Mobile Data: National

Mobile Data: International

ANU Authorised contacts

Optus contract methodology (ANU Staff only)

Efulfillment Pricelist (Only available to ANU authorised contacts)

Mobile telephone handset specifications

Optus contact information

Optus employee offers

iPhone Help (Specifications, setting up ANU email)

Recycling old handsets and batteries

Useful websites

User guides

Mobile phone problems and lost handsets

 

Introduction

Optus are now the University’s preferred mobile telephone service provider. Any enquiries regarding the purchase of a mobile telephone for University usage should be directed to the ANU authorised contact for your area. Only they are able to approve the purchase of a new handset or request additions and changes to the service settings for your existing Optus mobile telephone.

A range of mobile handsets are available from Optus to be purchased for University usage. Your ANU authorised contact is able to let you know what handsets are available.

There is a very useful website if you want to know the specifications of a particular mobile phone from the efulfillment list. GSM Arena is a website that specialises in providing specifications, user guides, etc for all types of mobile telephones. Type in the model number and click search to display all information about that particular handset. Note: This link is not to be used for pricing. It is not an Optus website.

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Voice pricing as of contract signing

 

Service Category Service type Unit Cost Ex GST
Mobile calls ANU to ANU calls (on-net) First 10 minutes free and then
7c (7.7C) per 30 seconds
  ANU to other Optus mobiles (on-net) 7c (7.7C) per 30 seconds
ANU to other carrier mobiles (off-net) 7c (7.7C) per 30 seconds
Mobile to Fixed ANU Mobile to Fixed line 7c (7.7C) per 30 seconds
  ANU Mobile to '13/1300' Fixed line 7c (7.7C) per 30 seconds
+ Local call cost
ANU Mobile to '1800' Fixed line 7c (7.7C) per 30 seconds
Voicemail calls Voicemail deposits 3.30c (3.63c) Peak (7am-7pm Mon-Sat)
  Voicemail retrievals 9.90c (10.89c) Peak (7am-7pm Mon-Sat)
6.60c (7.26c) Off Peak (all other times)
VoiceMail Diversion 3.30c (3.63c) Peak (7am-7pm Mon-Sat)
VoiceMail Call Recall - Ability to return a call whilst retrieving ANU messages. Free of charge to access the service,
plus call cost.
Satellite Thuraya Outbound Sat Call Costs = $1.30 p/min inc. GST
Inbound Sat Call Costs = $0 p/min inc. GST
Monthly Access Fees = $40 per month
Sat/GSM SG2520 handset = $1,500 ($1,650)
Satellite ONLY SO2510 handset = $1,136 ($1,250)
SMS Nationally 15c (16.5c) per SMS
MMS Nationally 60c (66c) per message sent
PTT Nationally Standard GPRS data rate as per Section 1.2

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Mobile Data: Wireless (Laptops)

PCMCIA and USB dongles can be used to enable wireless connection for your laptop to the network. These items are free when connected to a 3Gb data plan. Speak to your ANU authorised contact to order one.

 

Mobile Data: National

The ANU, as part of its contract with Optus, has arranged for the provision of a "PDA bucket". The bucket is for high volume data users and is only available to a limited number of ANU users and only applies for data usage in Australia. If you are using PDAs for web browsing and downloading high volumes of data then you should ask the ANU authorised contact for your area to arrange to be included in the bucket.

If you are only a light user of data then you can either "pay as you go" meaning that you are not on a plan and pay for the data downloads at the contract price or you are able to purchase a data plan. Your ANU authorised contact can arrange this for you.

 

The pay as you go rate is $2.50 per Mb per month

 

Rates for Optus Broadband Service Plans via 3G/HSPA:

Included MB

Monthly fee

Excess usage per MB

 

(GST inclusive)

(GST inclusive)

100MB

$19.00

$0.10

3GB

$29.99

$0.10

6GB

$59.99

$0.10

10GB

$141.00

$0.10

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Mobile Data: International

International data rates are expensive! It is recommended that if you need to download anything more than email, (no attachments), then you should not use your mobile telephone for data whilst overseas.

International roaming agreement, call prices and available data services by zones.
(This URL has information relating to all of the international carriers that Optus has roaming agreements with as well as the different data services offered by each carrier separated into zones).

Top 15 ANU international travel destinations. (This URL lists the top 15 ANU travel destinations showing the available carriers, call pricing and data services for each).

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ANU Staff authorised to order from Optus

College of Science   Janice Carruthers Janice.Carruthers@anu.edu.au 02 612 52657
  RSBS - Res Sch of Biolog Sciences       
  RSC - Res Sch of Chemistry Kevin Cooper Kevin.Cooper@anu.edu.au 02 612 50631
  RSES - Res Sch of Earth Sciences  Eric Ward Eric.Ward@anu.edu.au 02 612 55156
  MSI - Mathematical Science Institute       
  Fenner School      
  RSAA - Res Sch Astronomy & Astrophysi       
  RSPSE - Res Sch Physical Scncs & Eng  Mark Harris Mark.Harris@anu.edu.au 02 612 52433
  FOS - Faculty of Science       
  COSGEN - College of Science General       
         
College of Asia & Pacific   Peter Horsburgh peter.horsburgh@anu.edu.au 02 612 50113
    Margueritte Conaghan Margueritte.Conaghan@anu.edu.au 02 612 54629
  RSPAS - Res Sch Pacific & Asian Studie       
  FAS - Faculty of Asian Studies       
  APSEG - Crawford School Economics& Gov       
  APCD - Asia Pacific College Diplomacy       
  CAPGEN - College Asia&Pacific General       
         
College of Law   Marcia Murphy Marcia.Murphy@anue.du.au 02 612 54315
    Raechel Riley raechel.riley@anu.edu.au 02 612 54535
  LAW - Faculty of Law  Phil Drury Phil.Drury@anu.edu.au 02 612 54166
  NCIS - Nat Ctr for Indigenous Studies       
  LAWGEN - Law College General       
         
College of Business & Economics   Georgia Foster Georgia.Foster@anu.edu.au 02 612 55910
    Trevor Jayamanne Trevor.Jayamanne@anu.edu.au 02 612 59847
  FEC - Fac of Economics & Commerce       
  COBEGEN - College of Bus&Econ General       
         
College of Medicine & Health   Matthew Talbot Matthew.Talbot@anu.edu.au 02 612 52586
    Leigh Prado Leigh.Prado@anu.edu.au 02 612 53618
  MENZ - Menzies Centre       
  ACERH - Aust Ctr Econ Rsrch on Health       
  APHCRI - Aust Primary Health Care Res       
  NCEPH - Nat Cntr Epid & Pop Health       
  CMHR - Ctr For Mental Health Research       
  MED - Medical School       
  JCSMR - John Curtin Sch of Med Rsrch       
  BIOS - ANU Bioscience Services       
  APN - Australian Phenomics Network       
  COMHSGEN - College of Medicine General       
         
College of Engineering & Computer Science   Mandy Nguyen Mandy.Nguyen@anu.edu.au 02 612 57897
    Ben Patricks Ben.patricks@anu.edu.au 02 612 58818
  RSISE - Res Sch Info Sciences & Eng       
  FEIT - Faculty of Engin & Info Tech       
  COECSGEN - College Eng&CompScienc General       
         
College of Arts & Social Sciences   Matt Rigney Matthew.Rigney@anu.edu.au 02 612 59711
    Robbie Robertson grant.robertson@anu.edu.au 02 612 55725
  ANIP - Aust National Internship Prog       
  NEC - National Europe Centre       
  RSSS - Res Sch of Social Sciences       
  ADSRI - Aust Demographic Social Res In       
  ARTS - Faculty of Arts       
  CAEPR - C.A.E.P.R.       
  CEDAM - C.E.D.A.M.       
  RSH - Research School of Humanities       
  SOM - School of Music       
  CASSGEN - College Arts&SocialSc General       
         
Administative Divisions   Zdena Jezek Zdena.Jezek@anu.edu.au 02 612 58711
  DR&SS - Div of Registrar & Stud Servic       
  HR - Human Resources       
  F&BS - Finance & Business Services       
  PLAN - Quality Enhancement & Stat Ser       
  PAD - Marketing & Communication Div       
  RSO - Research Services Office       
  EXEC - Senior Executive       
  University House      
  University Accommodation/Halls      
  Other      
         
Facilities & Services   Ken Wells Kenneth.Wells@anu.edu.au 02 612 54381
  F&S      
  Kioloa      
  NARU      
         
Division of Information   Melissa Seddon Melissa.Seddon@anu.edu.au 02 612 58646
    Susan O'Neil Susan.Oneil@anu.edu.au 02 612 58808
  DOI      
         

 

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Optus Contact Information

If you are experiencing problems with your Optus mobile telephone you can call The Optus Helpdesk on 1300 130765 24 hours a day, 7 days a week. You can troubleshoot any problems that you may be experiencing but you are unable to request changes or additions to the services currently on your mobile telephone. If you do need to add services such as voice mail or international roaming, etc, contact your ANU authorised contact. If you have lost your mobile telephone contact the Optus Helpdesk on the number above and request to have the service suspended. You can advise your ANU authorised contact as soon as practical during business hours to replace the lost equipment

Optus Icon Employee Plans (ANU Staff and Students. Offers are updated monthly)

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iPhones

iPhone User Guide (PDF)

http://www.apple.com/iphone/specs.html Useful for anybody who thinks they may need an iphone but aren’t sure

iPhone: Email account setup

iPhone: Connecting to ANUMail

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Useful websites

http://www.gsmarena.com/ This URL has information on almost all available handsets including technical specifications, reviews, pictures, etc.

Unlock a Vodaphone handset.(ANU Business Manager Only)

Recycling old mobile phones and batteries.

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User guides

Optus mobile voice mail service user guide

iPhone User Guide (PDF)

GSM Arena (You can get information for all models of mobile phones on this site).

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